Privacy Policy
Your privacy matters to us.
At Arnkhana Massage, we’re committed to protecting the personal information you share with us—both in session and online. Whether you're booking through our website or receiving hands-on care, your details are treated with care and confidentiality.
We only collect the information we need to provide safe, personalized care—such as your name, contact details, and session notes. These records help us tailor treatments to your needs and ensure continuity of care over time. All information is securely stored, never shared, and only accessed by your licensed practitioner.
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Please read this policy to learn how we handle and protect your data, and feel free to reach out with any questions. Your trust is the foundation of our practice.
Effective Date: 20 June 2025
Business Name: Arnkhana Massage
Practitioner: Nathan Armstrong, Licensed Massage Therapist
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1. Information We Collect
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We collect only the information necessary to provide safe, effective, and personalized care. This may include:
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Your name, email address, and phone number (for identification and communication)
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SOAP notes and session records (to support continuity of care and track your healing progress)
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Information you voluntarily share during consultation or via online forms
​We collect personal information in the following ways:
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Online via our Website (Wix):
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Name
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Email address
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Phone number
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Appointment details (requested service, date/time)
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In Person or via Intake Forms:
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Health history and relevant medical information
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Emergency contact details
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Session notes and treatment goals (for internal use only)
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This information is collected when you book a session, submit a form on our website, or share details during in-person appointments.
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2. How We Use Your Information
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We use your information solely for the purposes of:
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Providing and tailoring wellness services to your needs
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Communicating with you about appointments, follow-ups, or relevant updates
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Maintaining accurate session records for health and safety purposes
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Maintaining treatment records for legal and therapeutic purposes
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We do not use your information for marketing without your explicit consent, and we will never sell or share your data with third parties.
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3. How Your Information Is Stored
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All physical records are securely stored, and electronic information (including Wix appointment data) is protected through platform encryption and password-protected devices.
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Health records are retained securely in accordance with state law and licensing board requirements.
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4. Your Rights
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You have the right to:
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Request a copy of the personal data we hold about you
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Correct or update your information
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Request the removal of your data (unless required by law to retain it)
​To make a request, email: arnkhanamassage@gmail.com
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5. Cookies and Wix Website Usage
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Our Wix site may use cookies to improve website performance and understand user preferences. These cookies do not collect personal health data. You can disable cookies in your browser settings at any time.
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7. Policy Updates
This privacy policy may be updated as needed. The latest version will always be available on our website.
8. Contact
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If you have any questions or concerns about your privacy or how your information is handled, please contact:
Nathan Armstrong
Licensed Massage Therapist
Email: arnkhanamassage@gmail.com
Phone: 385 582 8711